The hotel staff were friendly, and the place was nice and clean, which made for a pleasant stay. However, the breakfast could use improvement, and there were some cleanliness issues in the common areas. Despite this, I would consider returning for the staff's hospitality.

Not for the faint of heart, really

The beds were comfortable and the bedding was clean. I mean, it has a saltwater pool too, which is a rarity, right?

It wasn’t exactly cheap, still left us worrying about whether it was all worth it.

We had an excellent stay! The breakfast options were fantastic with a pancake maker and fresh fruit. Our room was spacious and very clean, providing a comfortable retreat after long days. The staff was super accommodating and friendly, making traveling with our toddler much easier.

My kids wished for a larger play area or family-friendly activities on-site.

Comfortable King Room offered great amenities, including an accessible HDMI port for personal devices. While the breakfast options were decent, issues arose due to excessive noise from the hall and a lack of responsive service. After a frustrating exchange with the front desk about room changes, the atmosphere remained disruptive, making it hard to relax. Overall, a mixed experience with pleasant room features but disappointing customer service.

There’s also a nice leisure room where we spent some time relaxing. The only minor hiccup was some tidiness issues in our room, but it didn’t ruin our great experience. 😊

Had a great time with friends at this hotel! We explored a nearby amusement park and a beautiful hiking trail. The staff was super friendly, and the breakfast was a great perk. Just a heads up, be sure to head down early for breakfast to avoid missing out!

We faced a little issue since one of our friends had a room with a door that looked like it hadn't been cleaned properly. It wasn't a dealbreaker, but it was a bit unexpected.

Friendly Service Shines Through Adversity!

Despite a few hiccups during our stay, the warm welcome from staff made a real difference. Devin and Nichol were particularly helpful, ensuring we were comfortable. Pro tip, always communicate special needs ahead of time to avoid any misunderstandings.

The hotel had such lovely decor, the lobby felt warm and inviting, making me feel right at home. I especially appreciated the easy access for seniors like myself, a thoughtful touch that made my stay enjoyable.

More seating in common areas would be nice.

The Ascend Hotel provided an excellent experience during my business trip. The check-in process was efficient, and the front desk staff was friendly and informative about the hotel's amenities. My room was spacious and well-equipped with a desk, a comfortable chair, and multiple USB outlets, which facilitated my work needs. The Wi-Fi was reliable, and I appreciated the convenience of the 24-hour coffee station in the lobby. The breakfast selection was noteworthy as well, featuring a variety of hot and cold items.

The location was somewhat isolated, requiring a car for dining options.

i recently stayed at the hotel and i was pleasantly surprised by how comfortable everything was. the room had everything i needed, including a comfy bed and a clean bathroom. the friendly staff really made my stay memorable and they exceeded my expectations compared to my previous visit in allentown.

breakfast options were limited

I was impressed by the clean and spacious accessibility room, which featured grab rails and ample lighting. The staff were attentive and made me feel comfortable throughout my stay, making my experience truly enjoyable.

Better maintenance in common areas needed.

It was a comfortable stay with clean sheets and a refreshing saltwater pool. However, the bathroom floor was sticky and it lacked a fan. I’d stay again for the cozy beds.